Business Operations

At the point where your business has a clear strategy for the future, PEM can save you time and money using our knowledge and experience to quickly support the implementation of the strategy.

Some of our Business Operations services include:

  • Designing and implementing a performance management system using Key Performance Indicators (KPIs) to align with the business strategy so what gets measured gets done
  • Designing and implementing action plans for individual strategic objectives such as: developing new products or services and taking them to market, key account development and sales strategies, developing business KPIs and achieving ISO9001 or 14001 accreditations
  • Implementing effective systems and processes for profitable pricing, quotations, fulfilment, delivery and related workflows to improve efficiency
  • Using psychometric profiling to identify strengths and weaknesses of management teams and for the recruitment of key staff
  • Implementing effective staff communication and people management skills to improve engagement and performance
  • Developing management information tools to improve decision making and business performance
  • Providing support with financial planning particularly poignant with the reduced availability of credit

Our Business Operations support services are totally flexible and can range from just offering initial guidance to full hands on support.

Download The Pivotal Map™ (pdf)